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major gift fundraising challenges-infographic

Nonprofits clearly see the potential that major gift fundraising success might offer.

Now, we have over 550 nonprofit leaders sharing their personal challenges in major gift fundraising.

The floodgates have opened here, folks.

Read on for hopes, dreams, frustrations, struggles – that you are probably quite familiar with.

What are the challenges holding us back from major gift fundraising success?

Development directors and staff fundraisers know what is possible but the organizational support is not there.

They are given too much to do. Too much to juggle.

Major gift fundraising has to go on the back burner.

Board members think major gift fundraising is distasteful. They refuse to open doors.

Executive directors set unrealistic goals.

Budgets shortchange investments in major gift fundraising.

Volunteers want to stay focused on events instead of major gifts.

Here are the survey results:

Question 1: What’s your biggest challenge raising major gifts?

not enough major gift prospectsNot Enough Major Gift Prospects 25%

The lack of major gift prospects was the winner by a slim 1% over “not enough time to do it right.”

Many respondents said they were simply were unsure HOW to identify major gift prospects.

How do we find the people with money?

We have no idea how to research to determine who might be a prospect.

How do I recognize a major gift prospect among our current donors and also how do I find someone with money who has never given?

We are uncertain as to who to ask for donations.

This barrier showed up especially in responses from smaller organizations.

It seemed that it wasn’t that there weren’t enough prospects. Instead the issue was we don’t know how to identify them.

not enough timeNot Enough Time To Do It Right 24%

Many fundraisers have too many conflicting demands on their time.

They’re wearing too many hats, often in under-staffed shops.

They’re asked to handle a wide variety of time-consuming tasks.

Here’s where much of the frustration lives, because staffers clearly see that they are spending time on less profitable, less productive tasks, simply because there’s no one else to do them.

I spend too much time setting up processes, entering donations, getting thank you letters out, with little time to move forward to bring us to the next level.

No admin support so I spend all my time on admin tasks instead of major gifts.

I am one person doing major gifts, grants, 2-3 events, material production and editing, marketing and now have been told I need to manage the database too. Hard to get the kind of results expected with that type of workload.

Some staffers clearly saw that it was really a combination of not enough time to invest in prospecting and developing relationships.

Lack of depth in prospects is still a major issue, but it stems from not valuing the time it takes to build that prospect pool.

I wish it was a single issue, but really includes finding prospects and building those relationships, having the time to do that.

unsure or unclearUnsure, unclear of how to approach major donors 20%

There’s much confusion about how to start developing relationships with major donors.

Respondents share that they just don’t know what do to and say, and how to get donors to respond to them.

We don’t know how to approach people with money. What do we do when our donors don’t seem to want to talk to us?

Our donors are not open to meetings. Reaching the donors and securing the ask is troubling.

We need coaching on how to identify and cultivate more major donors – we don’t know where to start.

Again, Executive Directors don’t understand how it works.

Our ED thinks we can just call, get the appointment and ask. Oh! And it is my responsibility.

need structure and supportNeed Structure and Support 18%

Many nonprofits are simply not structured for major gift fundraising.

There’s no one in charge, and no clear responsibility for results.

When major gifts are just something to get to when we have time – the last thing on the list, we can’t expect great results.

Need the staffing structure to make it happen properly. We have the prospects, not enough people to reach out to them all.

Really need help in identifying donors and making a plan.

There is no internal structure and support – I have to do everything myself.

organization doesn't understand or supportOrganization doesn’t understand or support major gift fundraising 13%

Many fundraisers are operating in an organizational culture that does not support major gifts.

There’s literally no structure or support for this type of fundraising.

Or the organization is not willing to invest time and money in developing major projects.

Leadership doesn’t understand exactly what it takes – especially the time commitment required to nurture long term major donor relationships.

Board members find it distasteful to ask potential major donors to consider a gift.

No clear duties are allocated to major gift fundraising. Budgets don’t provide resources for major gift fundraising. Bosses think fundraisers should stay at their desks instead of being out of the office meeting with donors.

Everyone thinks it is someone else’s job.

Our leaders are totally unaware of how fundraising works, especially for major gifts.

We need to change our culture to support major gift fundraising.

We all know what needs to be done, but don’t have the structure and support of the director.

We need the structure and support in the organization to do it.

It is not the organization that doesn’t understand, it is the board.

It’s hard for people to understand that it takes time. I can’t just blurt out an ask on the first visit.

My ED has no idea: Just a “get out there and go to meetings” command.

What Would Help You the Most to Raise Major Gifts?

training in what to do or sayTraining In What To Do and Say 39%

Fundraisers shared a long list of areas where they wanted training or coaching.

It appears that they are quite willing to tackle major gift fundraising but simply don’t know how to do it.

With training in what to do and say, it seems that many fundraisers could be quite successful bringing in major gifts.

I’m unsure of “how to get in the door” when we are just beginning major gift fundraising.

I need help specifically on getting the meeting.

I want training in prospecting.

I need my prospects to agree to meet with me.

How do you tactfully move to the next step with a donor?

How to best convey the “heartstring” need to donors?

I need help getting the courage to make the ask

I have a fear of flubbing up!

organizational supportOrganizational Support 24%

Many fundraisers shared that their board was an impediment.

When board members refuse to support the fundraising process, staff fundraisers are never as successful as they could be.

Board claims not to know anyone who can make major gift as there are no industries in our area. They don’t want to ask individuals who probably could make a major gift.

Board is not engaged in fundraising in the most effective way. They are very hesitant to engage.

I’m having a hard time trying to convince board members that they can help by simply setting up a coffee or lunch where I can meet the donor.

Our board has no interest in helping to open those doors.

The board does not support or understand major gift program.

accountability and coachingAccountability and Coaching 19%

Many respondents shared that they needed a clear plan and structure.

Who is responsive for major gift fundraising? Who does what? Who reports when?

Several said that they thought they could be successful if they had an effective accountability system in place to track and manage the entire process.

First, I need a system/infrastructure to organize the process and keep track of it.

I need help staying organized to make sure I am prioritizing correctly and not missing any good prospects.

I feel like I need a mentor or guide, more so than another class or training.

I need help organizing a pipeline and a tracking system.

Accountability would help with everything – we make time when we have to be accountable.

more time in the dayMore Time in the Day 18%

With overly heavy workloads, it’s no wonder that fundraisers are not successful bringing in major gifts.

I don’t have enough time to do it right because we are always rushing on to the next project that our ED wants us to do.

How do I keep up with the pace as more gets added?

I think I could be successful, but I don’t have the time to do it right.

BOTTOM LINE

Nonprofit staffers clearly understand the potential that major gift fundraising offers. But it’s the organization that holds them back.

With training, coaching, teamwork, systems, accountability, and a clear structure, every organization can be successful at major gift fundraising.

Would you like to overcome the challenges keeping you from raising major gifts?  My Major Gifts Coaching can help you raise the big money that is out there for your nonprofit.

  • You’ll start to bring transformational major gifts into your organization, so that you’ll finally have the funding to do your important work.
  • You’ll get an accountability system and infrastructure that will keep major gifts flowing into your nonprofit for years, so you won’t have to start over all the time.
  • You’ll get your major prospects identified, get a priority system, set up cultivation plans and make those asks, so that you’ll actually close generous gifts.
  • You’ll get your entire board and team trained by me in major gift fundraising so that you’ll all share the same language and have the same tools and skills. You won’t be alone any longer.
  • You’ll have me as your major gift coach and mentor for 10 months next year, so that you’ll have my help when you need it.

I’d love to chat with you about whether coaching is right for you! Let’s bring in those major gifts to YOUR organization!

Click here to Find Out More About Major Gift Coaching and Mentoring With Gail 

erica3

Erica Waasdorp, Monthly Giving Guru

Can you pull in new monthly giving donors from your regular appeal letters? Yes, you really can. It’s actually quite easy to generate new monthly donors via your regular direct mail fundraising program.

Today we have a Guest Post from Erica Waasdorp, Monthly Giving guru.

Erica Waasdorp is an international consultant, trainer and speaker with deep direct response experience.  She’s author of Monthly Giving, The Sleeping Giant, an excellent guide to setup a profitable monthly giving program. Erica has directed acquisition, monthly giving, major-donor and planned-giving programs in seven countries: US, Canada, UK, the Netherlands, Germany, Australia and South Africa for the International Fund for Animal Welfare. Her upgrade strategy for the monthly giving program in the UK won IFAW and their telemarketing agency the Gold UK DMA award and the Gold FEDMA Award in 1998.

Erica recently gave an Advanced Monthly Giving Presentation for us:

Advanced Monthly Giving: How to Develop, Manage, and Execute Sustainable Monthly Giving for Your Non Profit 

If you’d like to create or upgrade your own monthly giving program with 49 examples of how to ask and close monthly gifts clink the above title link.

These ladies could be your next monthly donors!

These ladies could be your next monthly donors!

Here’s Erica’s guest post:

The two rules for closing monthly gifts via mail: 

1. Ask the right donors

2. Ask the right way

So who are the right donors, you might ask? The most likely monthly giving prospects are are donors who just gave! They can be existing donors, but even new donors who just gave for the first time.

The most likely monthly giving prospects are the ones who just gave.

They are also donors who gave less than $100. They are not your big check writers. Timing is crucial. They are enthusiastic right now, just after they have given. They have given their support to your cause. They’re happy! Now’s the time to ask them to either join your monthly donor program or for that second gift.

Senior Man Using Laptop --- Image by © Royalty-Free/Corbis

Thank you mail — Image by © Royalty-Free/Corbis

Ask for a monthly gift in the right way – even in a thank you letter!

If you ask the right way, you’ll be able to convert new donors as soon as they join your organization. Here’s an example of the approach to use, right in the thank you letter:

Thank you so much for your gift of xx$xx to [name of organization]!

[Focus on why the gift is important for you and the impact it’s making on the people/animals/mission you serve].

That’s why I’d like to invite you to join a privileged group of special supporters, called [name of program].

[Focus on benefits and ease of program for donor]

Note, the benefits should really focus on the donor, how easy it is for them, how they can donate even smaller amounts, convenient. Then include a paragraph on how important it is to the mission you serve that the funds come in on an ongoing basis and that you can count on it. Print the text in large letters so it even looks easy and convenient from just looking at the appeal.

Where to make the monthly giving ask?

Include the option of monthly giving first on the reply form and add this option:

Make a one time donation.

Not everybody may be ready to join your monthly donor program but you will still receive donations.

I have seen response rates of 1.5 to 2% of donors joining the monthly donor program and response rates of 4 to 5% of donors making a one time gift in the thank you letter.

Consider doing a simple variation of this letter and send it to donors who just donated to your direct mail appeal.

What do you have to lose by starting to ask your donors to join your monthly donor program early?

They’ll stay with you a lot longer if you do!

Don’t forget to get Erica’s presentation if you want more help.

You can find out more and purchase the $49 webinar recordings here.